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Career Mantra India Government Job 2016

Misys Walk-In Drive For Freshers As System Analyst @ Bangalore

Company      Misys


Eligibility     B Tech/BE/MCA

Experience Freshers

Location     Bangalore

Job Role      System Analyst

JOB Discribtion:

* Provide second level Desktop Support as well as initial troubleshooting for non-desktop related IT requests in the region and other remote locations globally.

* Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.

* Provide support and diagnostics via our enterprise ticketing system.

* Work closely with first level support team (Service Desk team) in order to improve their initial investigation and resolution rate.

* Create, maintain and publish relevant support documentation in order to assist IS colleagues in the quick resolution of incidents and service requests.

* Maintaining and organizing stock room. Keeping a track on various hardware in storage and keeping the environment tidy.

Job Requirements:

* Candidate should be BE/B Tech/MCA from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should have strong knowledge of Desktop hardware (Dell).

* Must have basic Windows architecture knowledge (Including AD infrastructure).

* Should have basic knowledge of Mobile Communications(iPhone).

* Should have understanding of Virtualization.

* Must have understanding of Video Conferencing.

* Should have understanding of VoIP setup and infrastructure.

* Should have knowledge of VPN technology (Cisco VPN).

* Must have knowledge on antivirus usage and malware removal.

* Should have aome knowledge of a IT management product (e.g. Altiris, Microsoft System Centre, etc).

* Must have some knowledge about supporting enterprise configured Mobile devices and troubleshooting mobile messaging problems.

* Must nice to have knowledge of: Office 365, Citrix, MS IIS, LAN Design and management.

* Nice to have – ITIL V2/3 Foundation.

* Must have experience using a ticketing System (Service Desk) is a plus.


4th, 5th & 6th Floor, North Block,

Virgo Building, Bagmane Constellation Business Park,

2870, Outer Ring Road, Doddanekundi Circle,

Marathahalli Post, Bangalore 560037.

Company Profile:

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